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In this article we will look at the reasons why your iPhone/iPad/MacBook does not log into the AppStore and why the AppStore does not work in principle. Advice is also given on what to do to solve the problem.

The AppStore usually works without failures, but sometimes users experience that the application store becomes inaccessible. The problem may be on Apple's side: there are known cases when the AppStore simply broke down, ceasing to function all over the world. Such situations occur extremely rarely, and users learn about them quickly enough from social networks. Much more often the cause of the problem is incorrect operation of the device itself.

When the iPhone/iPad does not log into the AppStore

If your iPhone won't log into the AppStore, try signing out of your Apple ID and then signing in again. If you have problems launching the store on your iPad, try similar steps:

Immediately after logging out, click “Sign in” and enter your Apple ID login information. If this does not help, make sure that the AppStore item is checked in the same section. Sometimes it disappears after the next system update, as a result of which the store stops starting.

Another reason why the app store is not working could be incorrect time, date, and region settings.

1. Open settings, “General” section.
2. Go to the “Date and Time” subsection.
3. Enable automatic detection of settings or set them manually.

Pay attention to your Internet connection settings. If you are using mobile traffic, make sure that your data package has not expired. When using Wi-Fi, make sure the connection is established correctly. To eliminate connection problems, launch a browser on your mobile device.

Sometimes users are faced with the fact that after updating iOS, the AppStore icon itself disappears. To get it back:

After completing these steps, the missing icon will appear on the iPhone or iPad screen, and the store itself will open without any problems.

If AppStore doesn't work on MacBook

On a MacBook, you may also have difficulty launching the AppStore after updating the system. The most common cause of the problem is that the program cannot connect to Apple servers. To troubleshoot:

In some cases, the program is removed after the update. To restore it, you need to download the software update package for Mac OS X 10.6.6 (Combo) to your computer. But first you need to make sure that the program really does not exist: sometimes only the icon disappears.

1. Open Finder.
2. From the Transitions menu, select Programs.
3. See if AppStore is in the list of programs.

If the AppStore is not in the list of installed applications, then proceed to download and install the update, after which the problem with launching the store will be eliminated.

Restarting the AppStore

If the AppStore starts but does not work on your mobile device, try updating it. Essentially, the application is a browser, but it does not have a separate “Update” button. Therefore, you have to use a little trick: press the button on the bottom panel 10 times.

Sometimes in iOS there are problems with the standard application store. This is due to the firmware and incorrect settings of the phone. Also, the problem may also occur on the side of Apple servers that support the App Store. At the beginning of the year, the store was already attacked by hackers, as a result of which more than two hundred thousand users were unable to log in to the service due to the operation of a malicious program.

If in the case of errors on the Apple side, the user can only wait for all the bugs to be corrected, then local failures and problems can be resolved independently. Let's take a closer look at what to do when the App Store doesn't work.

Among all the possible problems with the App Store, users most often encounter the following:

• The store does not download applications;
• Updates are not installed;
• Unable to log in to the App Store;
• Application crashes.

Programs won't download - solution

Any errors that appear during the file download stage are temporary. The download stops due to:

• Small amount of free gadget memory;
• One-time failure in the App Store. Check your internet connection in the Wi-Fi or Cellular Data window. You can also perform an emergency reboot of the service without leaving the application;
• Application and device incompatibility.

To free up the required amount of memory, close the App Store and go to the settings window. In the “Basic” tab, click on view the list of programs and erase those that you have not used for a long time. The amount of occupied and available space is indicated at the top of the settings window.

You can also uninstall the program using iTunes. While connecting your iPhone to your computer, click on the “Device Management” icon, as shown in the figure:

On the left side of the window, select the “Programs” section, and then select the phone’s home screen icon. On the virtual desktop, click on the program you want to remove. Click on the “Done” button to synchronize the changes.

Correctly configuring software update settings

If a software update fails, the user will not be able to use the software that is in the process of being updated. An application icon appears on the desktop with the words “Waiting”, but nothing happens.

To eliminate gray inactive icons, you must first stop trying to download the update. To do this, simply click on the program icon. Click on the icon again. The download attempt will be restarted.

If the updates are still not installed, try completely erasing the program from your iPhone and installing it again using the store. If your iPhone does not enter the App Store, you need to download and install the latest iOS updates or perform a hard reboot of the device (Hard Reset).

Sudden termination of the program

If after updating IOS you cannot launch the application store, you should allow it in the iPhone settings. Go to the window for changing parameters - all programs. Click on the “ITunes and AppStore” tab and activate the component.

Are you experiencing intermittent errors while working with the App Store? In this case, restart the program without exiting it. This function allows you to quickly set up a standard service while saving all settings. Click on any of the lower App Store icons 10 times and wait for the window content to update without restarting the utility.

If you still don't know, how to authorize iPhone, iPad or iPod touch and fully use one of the listed devices, then today’s post will help you complete this simple procedure. Although probably some novice users are not familiar with the term “authorization”. Therefore, I propose to find out what authorization is and why users of the iPhone, iPad and iPod touch need it.

Authorization is logging into your account by entering your username and password; this login to your account is necessary in order to. Where can I get this treasured login and password to install programs and games on my gadget? It’s simple, you need to register an Apple ID account or also called an iTunes account. The account registration procedure can be performed in three ways:

If you already have a registered account, then using the login and password from the account you can authorize your iPhone or iPad, the email address is used as the login, and you come up with it during registration.


1. In order to authorize an iPhone without a computer, you can go to the “Settings” of the phone and select the Store section.
2. Click the “Login” button (in newer versions of iOS this section may look a little different)


3. Enter the login (user name) and password of your Apple ID account, and click the “OK” button. If your phone suddenly displays the message “Unable to connect to the iTunes Store,” it means the phone cannot access the Internet.
4. If you entered everything correctly, the iPhone will authorize you and you will see the “View” and “Exit” buttons, although in more recent versions of iOS the Store settings menu looks a little different.

In order to sign out of your phone account, you need to deauthorize your iPhone by clicking the “Sign Out” button; this action can be performed when purchasing a used authorized iPhone. If you decide to sell or give away an authorized iPhone, it is advisable to deauthorize it.

How to authorize an iPhone in the App Store app
This authorization method also does not require a computer; the entire procedure is performed in the standard App Store application, such an application is available on any iPhone or iPad. As in the first case, the iPhone must have access to the World Wide Web.


1. Launch the standard “App Store” program. In the “Selection” section, scroll the list to the very bottom and click the “Login” button
2. An account login window will appear, where we select “Login to existing”


3. Enter the login and password for your Apple ID account and click “OK”

1. Connect your iPhone (or iPad) to your computer and launch iTunes
2. After the phone (tablet) appears in the “Devices” section


3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the “Store” section
4. In the upper right corner, click “Login”, enter your Apple ID (Mail), password and click the “Login” button


5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a greeting below.

After completing these 5 steps, and without missing anything, the iPhone (iPad) will be authorized.

How to deauthorize an iPhone or iPad
The simplest way to deauthorize an iPhone is to do this: go to Settings > select Store > click on your Apple ID and in the window that appears, select the “Sign Out” button (internets are not needed here)


There is also a way to deauthorize an iPhone for perverts, which requires connecting the computer to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, in the upper right corner click on the Apple ID account (aka mail), in the window that appears, enter the password and Click the “Exit” button. After completing these steps, the phone will also be deauthorized.

Articles and Lifehacks

Most owners of Apple gadgets periodically encounter problems when trying to download an application from the store. Many people also complain that the App Store won't load.

How can I fix the problem? Here are some recommendations on how to proceed.

Unable to log into the online store

If the user cannot log into the online store, he should try again later.

However, if even after some time he cannot log in, and subsequent attempts also do not bring results, he will have to act differently.

How can I fix this problem? One of the well-known practical ways to eliminate it is to activate the aviation mode for a while.

To do this, you need to do the following.

• Go to “Control Center” and activate the appropriate mode, then click “Done”.
• Wait about fifteen seconds (the error message should disappear during this time)
• Disable airplane mode.
• If the App Store still does not load, and there are problems when going directly to application pages (and sometimes also problems downloading updates), you should also contact technical support.
• It is possible that the problems are temporary.
• Of course, it also happens that the statistics server does not indicate any problems.
• However, it is still worth contacting support. Perhaps the store will reopen after some time.

Solving the download problem

1. If the store does not load, or there are problems loading applications during the update process, you should try to force restart the App Store.
2. This is a hidden system function that cannot be found in the settings, but you must know about it.
3. To reload the store, open it and click on any of the buttons at the bottom about ten times (for example, on the “Top Charts” category) until the display turns white.
4. Immediately after this, a forced update of the App Store will occur.
5. If the user did everything correctly, he will see not only available updates for various applications, but also an updated category.
6. If the program freezes during the update process, the download will be paused and subsequently resumed - similar to how a torrent is paused.
7. By using this simple trick, you can avoid many problems with the App Store in the future.

10.08.2017

A common problem for owners of Apple devices is often an error when connecting to services of the same name, be it the App Store, iTunes Store or iBooks Store.

The messages displayed on the screen may vary, but, as a rule, the causes of all these errors are similar. Examples of messages:

• "Unable to connect to iTunes Store"
• "Can't connect to the iTunes Store. An unknown error has occurred"
• "The iTunes Store request failed. The iTunes Store is temporarily unavailable. Please try again later"
• "iTunes was unable to connect to the iTunes Store. Make sure your network connection is active and try again."
• "The iTunes Store request failed. This network connection cannot be established. An error occurred in the iTunes Store. Please try again later"

General solutions

First of all, regardless of the problematic device, you must complete the following points.

Method 1: Checking your Internet connection

The most common reason is a lack of connection between the device and Apple servers. First of all, make sure that the device is connected to the Internet.

Open any website in your browser. If there is no connection, in case of connecting to the Internet via Wi-Fi, restart your routing device (router, switch, etc.). Check its settings: the router software should not block access to Apple servers and ports. If you use a public network (in public places, educational institutions, offices, etc.) and do not have access to configure the router, contact your network administrator. If the settings are fine, but there is still no Internet connection, contact your provider.

Method 2: Checking the status of Apple services

Sometimes the connection error is caused by a problem not on your end, but on Apple's side. To exclude this option, check the status of the company's services in your country using the link.

Method 3: Checking the set date and time

Incorrect date and time on the device can cause a large number of errors, especially related to connecting to remote servers. You need to make sure these parameters are correct for your time zone.

Method 4: Login again

Sometimes, to solve a problem with access to Apple services, you just need to log out and log back into your account.

If, after logging out of your account, it turns out that you cannot remember your password, use the recovery service by clicking on the corresponding text.

Additional Solutions

If all of the above steps do not have an effect, please follow the additional instructions below (based on your device type).

Mobile devices (iPhone/iPad/iPod)

If you use a cellular connection to access the Internet, you need to check the following:

It is also worth noting that when using cellular communications there may be problems with loading heavy objects. For this purpose, it is better to use a Wi-Fi connection.

Computer (Mac)

Check your standard firewall settings. Although by default it is set to automatically pass all connections from Apple programs, there are cases of accidental or deliberate changes to the settings. Resetting the cache of approved certificates can help resolve this issue.

Computer (Windows)

First of all, make sure whether there are third-party programs on your computer that control network traffic (firewalls, antiviruses, etc.). They, along with the standard means may block connection to Apple servers. Disable all software that controls network connections (and also turn off the proxy connection if used) and check if the problem is resolved. If the answer is yes, you need to make changes to the settings of these programs, adding permission to connect to the App Store, iTunes, etc. services, or leave them turned off.

If all the manipulations specified in these instructions did not help solve your problem with access to iTunes/App Store, you need to contact the official